![]() When this happens, it’s important to know how to check the warranty status of your headphones. Turtle Beach headphones can sometimes experience problems. How to Check for Turtle Beach Headphones Warranty? Next, press and hold the power button and Bluetooth for 20 seconds.įinally, plug the Turtle Beaches back in and turn them on. To fix this issue, first, unplug the Turtle Beaches from the power source. This problem seems to be affecting Xbox editions more specifically, but it’s not limited to that console. If you’re the owner of a Turtle Beach headset, there’s a good chance it’s not working right now.Ī software bug is affecting models of the Stealth 600 Gen 2 and Stealth 700 Gen 2, causing the buttons to stop responding and the LED to stay solid red or turn off after lighting up. If you’ve tried all of these troubleshooting tips and still can’t get your headphones to work properly, contact Turtle Beach customer service for further assistance. If you’re using wireless headphones, try moving closer to the audio source to ensure a strong signal.įinally, if you’ve been using the headphones for a long time, it’s possible that the internal components are worn out and need to be replaced. If the headphones are plugged into an audio device, make sure that the connection is secure. One possibility is that the batteries are low and need to be replaced.Īnother possibility is that the connection between the headphones and the audio source is loose or interrupted. So, if you’re having trouble with your Headset disconnecting, keep reading! Why is my Headset Cutting In and Out? ![]() We’ll also provide some tips on how to get the most out of your Turtle Beach headset. In this blog post, we’ll go over some of the most common causes of this problem and how to fix them. If not, then you will need to reinstall them. If you see your Turtle Beach headphones listed, then they are properly installed. Once you are in the sound menu, look for the “Playback” tab and then double-click on it.įrom here, you should be able to see all of the playback devices that are installed on your computer. To do this, go to the control panel and then click on “Sound.” The next thing you need to do is to make sure that the drivers are installed properly. You will also need to check that your device has enough power to run the headphones. Most Turtle Beaches will have a 3.5mm input jack and a 2.5mm output jack. The first is that you need to have the right input and output jacks. ![]() There are a few things you need to know and check to make sure you have the right connection. Making sure your Turtle Beach headphones are compatible with your device can be a tricky process. That, or you may have low power or outdated or corrupted drivers. If your Turtle Beach headset keeps disconnecting, there’s probably an issue with your connections, either your cables or your Bluetooth connecting, depending on your particular headset. Why Does My Turtle Beach Headset Keep Disconnecting? They are not prone to issues, and if you’re experiencing problems with your Turtle Beach headset disconnecting, there are a few things you can do to try and fix the issue. Its NOT good enough for a headset that was NOT inexpensive and sold at a premium price.Turtle Beach headsets are one of the best options for serious gamers out there today. Their support for hedsets purchased even relatively recently is DIRE, nonexistent, hence these went in the junk drawer. IMHO, the Turtle Beach headsets are complete and utter junk at the software level. The headset will connect to the iMac via bluetooth only, but thats not why I boiught the i60 with the audio hub. All was Ok for a short time, then a firmware update broke the connection to bewteen the headset and hub. It all went wrong when the software version with the red logo switched to this version with the red logo. I have been waiting for EVER to get a version of the Ear Force Audio hub that works. The i60 headset will not connect to the audio hub. These were great for a few months after I bought them- so much so I bought 2 pairs i60, and two pair i30. ![]() Just hauled these out of my "crap" drawe and tried to get them running again.
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